At PowerLinkCo, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of receiving the product, subject to the following terms:

Eligibility for Returns:

• Products must be unused and in the original packaging.
  
  
• Electrical cables, wires, and products that have been opened or used are not eligible for return unless defective.
  
  
• Products must be returned with a receipt or proof of purchase.
  
  

Non-returnable Items:

• Custom-made products or special orders.
  
  
• Damaged products due to misuse or accidents.
  
  

How to Return an Item:

• Contact our customer service team at powerlink311@gmail.com with your order number and details of the issue.
  
  
• After receiving a return authorization, securely package the product and send it back to our address. Return shipping costs are the responsibility of the customer unless the product is defective.
  
  

Refunds:

• Once we receive and inspect your return, we will process your refund within 7-10 business days to the original payment method.
  
  
• If the return is approved, the full amount minus the return shipping fee will be refunded.